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Privacy Policy

1. Introducton

  1. Our privacy policy describes theways in which we collect, store, use and protect your personal information andit is important for you to review this privacy policy.By "personal information" we mean information that can be associatedwith a specific person and can be used to identify that person
  2. We do not consider anonymized information to constitute personalinformation as it cannot be used to identify a specific person. We collectpersonal information from you when you use fcstswimming.com (including, without limitation, when you buy items or when you telephone or email ourcustomer support team).
    By providing us with your personal information you expressly consent to usprocessing your personal information in accordance with the terms of ourprivacy policy.
  3. We may amend our privacy policy at any time by posting a revised versionon the Site.
    The revised version will be effective at the time we post it and, followingsuch posting, your continued use of the Site will constitute your expressconsent to us continuing to process your personal information in accordancewith the terms of our revised privacy policy.

2. Contents of this document

  1. Our collection of your personal information
  2. Our use of  you personal information.
  3. Accessing, reviewing and amending your personal information
  4. No spam or spoof emails
  5. Protecting your personal information

3. Our collection of your personal information

  1. As part of your registration on this website, you will be asked to provideus with certain personal information, such as your name, shipping address,email address and/or telephone number and other similar information as well assome additional information about you such as your date of birth or otheridentifying information.
  2. We will also need to collect selected financial information from you,such as your credit card and/or bank account details.
  3. You will need to input this financial information into the "MyAccount" section of the Site. 
    We use this financial information for billing purposes and for the fulfillmentof your orders. 
    Following your registration on the Site, you should not post any personalinformation (including any financial information) anywhere on the Site other thanon the My Account section of the Site. 
    Restricting the posting of personal information to the My Account section ofthe Site protects you from the possibility of fraud or identity theft. Theposting by you of any personal information anywhere on the Site other than onthe My Account section of the Site may lead to the suspension of your use ofthe Site.
  4. We will collect transactional information based on your activities usingthe Site. Thistransactional information is used solely in relation to the transactions youundertake on the Site and for no other reasons.
  5. Please note that we may use your Internet protocol (or IP) address(which is a unique number assigned to your computer server or your Internetservice provider (or ISP)) to analyse user trends and improve theadministration of the Site.
  6. We may also collect information about your computer (for example,browser type) and navigation information (for example, the pages you visit onthe Site) along with the times that you access the Site.
  7. Additionally, we do use comments made by you about the Site formarketing purposes and by making such comments you expressly consent to ourusing such comments for marketing purposes.

4. Our use of your personal Information

  1. We only use your personal information to provide services and customersupport to you; to measure and improve our services to you; to prevent illegalactivities and implement our user agreement with you, troubleshoot problems, collect fees, provide you withpromotional emails and verify information you give us with third parties. Forexample, we may share some of the personal information you give us with banksor credit card authorization, processing and verification services or withthird parties for fraud screening purposes.
  2. Though we make every effort to preserve your privacy, we may need todisclose your personal information to law enforcement agencies, governmentagencies or other third parties where we are compelled so to do by court orderor similar legal procedure; where we are required to disclose your personalinformation to comply with law; where we are cooperating with an ongoing lawenforcement investigation or where we have a good faith belief that ourdisclosure of your personal information is necessary to prevent physical harmor financial loss, to report suspected illegal activity or to investigate apossible violation of our User Agreement.
  3. In the event of a sale of Falcon Crest Landscaping LLC, your personal information may bedisclosed to any potential purchaser for the purposes of the continuedprovision of the Site or otherwise in relation to any such sale.
    We may share your personal information with our other group companies so as toprovide joint content and services to you, to help detect illegal acts and/orthe violations of our policies. 
    This contact information will be the personal information provided by you to uson registration and, as a result, should always be kept up-to-date.
  4. Additionally, information relating to items you are buying be displayed on the Site. This informationcan include details of your user ID, feedback ratings and associated commentsrelating to your use of the Site. Otherwise, we will only disclose yourpersonal information to a third party with your express permission.
  5. We do not sell or rent any of your personal information to third partiesin the normal course of doing business and will only share your personalinformation with third parties in accordance with this privacy policy.
  6. By registering on the Site, you give us your express consent to receivepromotional emails about our services and emails announcing changes to, and newfeatures on, the Site. 
    If, at any time, you decide that you do not wish to receive any such emails,you can opt out of receiving such emails by clicking on the link at the bottomof any of the emails or by going to the My Account section of the Site.
  7. Additionally, we do use comments made by you about the Site formarketing purposes and by making such comments you expressly consent to ourusing such comments for marketing purposes.

5. Accessing, reviewing and amending your personal Information

  1. You can access and review your personal information in the My Accountsection of the Site. If your personal information changes in any way or is incorrectly presented onthe Site you should immediately update or correct your personal information (asapplicable) by accessing the My Account section on the Site or, alternatively,by contacting our customer support team. The "Customer Support" link at the bottom of each Site web-page containsour contact details.
  2. Please note that we shall retain your personal information during andfollowing the end of your use of the Site as required to comply with law, fortechnical troubleshooting requirements, to prevent fraud, to assist in anylegal investigations and to take any other actions otherwise permitted by law.

6. No spam or spoof emails. 

  1. We do not tolerate spam. To report Site related spam or spoof emails,please forward the email to info@fcstswimming.com. You may not use our communication tools to send spam or otherwise send content that wouldviolate our User Agreement. We automatically scan and may manually filtermessages to check for spam, viruses, phishing attacks and other maliciousactivity or illegal or prohibited content.

7. Protecting your personal information. 

  1. We hold your personal information on our web hosting account's database.
  2. By providing us with personal information, you consent to the transferof your personal information to, and its storage on our web host server. We take every precaution to safeguard allyour personal information from unauthorized access, use or disclosure.
  3. All personal information is encrypted. However, the Internet is not a secure medium and we cannot guarantee theprivacy of your personal information.
  4. You must enter your username and password each time you want to accessyour account or make transactions on the Site.
  5. Choose your password carefully using unique numbers, letters and specialcharacters.
  6. Never share your username and password with anyone.
  7. If you are concerned that your username or password has beencompromised, please contact our customer support team immediately and ensureyou change your password by logging onto the My Account section of the Site.